• June 1, 2007 by Adebayo Ojo
  • Welcome to our new billing, download and support portal, from within, you can easily view and pay your invoices, request assistance with any problems you may encounter, using our support ticket. Maintain your billing information, download updates and new version of your softwares and so much more!

The Backup Service is a tool that is being used to repair and backup database of our products

Download and install the setup before you can configure the backup service;

Follow the installation and configuration procedure;
1. Download and Install the setup on the server only
2. Click next all through (make sure you instal it in the same installation directory with the software).
3. Look for the icon on the task bar after installation (Valinno Backup Service)
4. Double click on the icon to launch.
5. Click on Action menu >> Settings >> enter username = admin and password = admin123
6. Change the following only database = tvm02 or retail or retail13.
This database option depends on the software version you are using.
7. Click Save to retain changes
8. Restart the server for it to check and repair database automatically.


Send mail to support@biodux.com if problem persist.




How to install a Client/Workstation for Hotel

 

After installing the Biz Edge on the Server;

Here are the things you need to do on the Server system in order for the “workstation/client” to connect to the server;

1. Set computer name of the server system.
2. Set a static Ip address for the server and client system.
3. Open port 3306 in your firewall settings.

Set computer name on the server from the “System Properties”.  E.g.

1. How to change your computer name


- For Windows XP

To change the computer name for a Windows XP-based computer, use the Computer Name tab in the System Properties dialog box. To locate this tab, use one of the following methods:


  1. Click Start menu  button on the task bar >> right-click on My Computer >> click Properties
  2. Uner computer name, domain and workgroup >> click change >> type in the computer name >> click ok to apply changes
  3. Restart the computer for the changes to take effect.

- For Windows 7
  1. Click Start menu button on the task bar , right-clicking Computer, and then clicking Properties.

  2. Under Computer name, domain, and workgroup settings, click Change settings.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

  3. On the Computer Name tab, click Change.

  4. Under Computer name, delete the old computer name, type a new computer name, and then click OK. If your computer is part of a domain, you will be prompted to provide the name and password of an account that has permission to rename the computer in the domain.

2. How to set or configure static ip address on system


1. Click the link below to see step

http://www.howtogeek.com/howto/19249/how-to-assign-a-static-ip-address-in-xp-vista-or-windows-7/





3. How to open port 3306 as exemption

- For Windows XP

1.  Go to control panel > windows firewall

2.  Add exclusion or port

3.  Type the 3306 as the port number

4.  Sql as the port name

5.  Then save to retain changes.


- Windows 7

1. Open Windows Firewall by clicking the Start button , and then clicking Control Panel. In the search box, type firewall, and then click Windows Firewall.

2.  In the left pane, click Advanced settings.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

3. In the Windows Firewall with Advanced Security dialog box, in the left pane, click Inbound Rules, and then, in the right pane, click New Rule.

4.  Follow the instructions in the New Inbound Rule wizard (Mysql port number = 3306).

5. Make sure you allow all connections.

6. Do the same for Outbound Rules, for full access.

Having done the above on the server then your server system is ready for workstation to connect to it however you need to configure or point the worksation to the server using ip address or computer name.

How to install and configure a Client/Workstation on hotel

Note: You will need to add sql port as exclusion on the server in order for the workstation to connect or you turn off the system firewall as an alternative,the systems must be on the same IP class.

To configure Biz Edge;
  1. Click the start menu button >> All Programs >> click on Biodux >> click on Configure TVM.
  2. Select workstation.
  3. Server = ip address or computer name of the server
  4. Database = tvm01 or tvm02 or hotel (this depend on the version you are using)
  5. Skip the network installation path
  6. Click save to effect changes
  7. Try launch the application on the client/workstation now.

Go through the step again if it didn't work at first.

hotel version and their database name

version 1.0 = tvm01

version 2.0 = tvm02

version 3.0 = hotel




How to install a Client/Workstation on RetailPOS 16.0

 

After installing the Biz Edge on the Server;

Here are the things you need to do on the Server system in order for the “workstation/client” to connect to the server;

1. Set computer name of the server system.
2. Set a static Ip address for the server and client system.
3. Open port 3306 in your firewall settings.

Set computer name on the server from the “System Properties”.  E.g.

1. How to change your computer name

- For Windows XP


To change the computer name for a Windows XP-based computer, use the Computer Name tab in the System Properties dialog box. To locate this tab, use one of the following methods:

  1. Click Start menu  button on the task bar >> right-click on My Computer >> click Properties
  2. Uner computer name, domain and workgroup >> click change >> type in the computer name >> click ok to apply changes
  3. Restart the computer for the changes to take effect.

- For Windows 7
  1. Click Start menu button on the task bar , right-clicking Computer, and then clicking Properties.

  2. Under Computer name, domain, and workgroup settings, click Change settings.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

  3. On the Computer Name tab, click Change.

  4. Under Computer name, delete the old computer name, type a new computer name, and then click OK. If your computer is part of a domain, you will be prompted to provide the name and password of an account that has permission to rename the computer in the domain.



2. How to set or configure static ip address on system


1. Click the link below to see step
http://www.howtogeek.com/howto/19249/how-to-assign-a-static-ip-address-in-xp-vista-or-windows-7/




3. How to open port 3306 as exemption

- For Windows XP

1.  Go to control panel > windows firewall

2.  Add exclusion or port

3.  Type the 3306 as the port number

4.  Sql as the port name

5.  Then save to retain changes.

- Windows 7

1. Open Windows Firewall by clicking the Start button , and then clicking Control Panel. In the search box, type firewall, and then click Windows Firewall.

2.  In the left pane, click Advanced settings.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

3. In the Windows Firewall with Advanced Security dialog box, in the left pane, click Inbound Rules, and then, in the right pane, click New Rule.

4.  Follow the instructions in the New Inbound Rule wizard (Mysql port number = 3306).

5. Make sure you allow all connections. 6. Do the same for Outbound Rules, for full access.

Having done the above on the server then your server system is ready for workstation to connect to it however you need to configure or point the worksation to the server using ip address or computer name.

How to install and configure a Client/Workstation on RetailPOS 4.0

Note: You will need to add sql port as exclusion on the server in order for the workstation to connect or you turn off the system firewall as an alternative,the systems must be on the same IP class.

To configure Biz Edge;

  1. Click the start menu button >> All Programs >> click on Biodux >> click on Configure Biz Edge

  2. Select workstation

  3. Server = ip address or computer name of the server
  4. Database = retail
  5. Skip the network installation path
  6. Click save to effect changes
  7. Try launch the application on the client/workstation now.

Go through the step again if it didn't work at first.



How to install a Client/Workstation on RetailPOS 4.0

 

After installing the Biz Edge on the Server;


Here are the things you need to do on the Server system in order for the “workstation/client” to connect to the server;

1. Set computer name of the server system.
2. Set a static Ip address for the server and client system.
3. Open port 3306 in your firewall settings.

Set computer name on the server from the “System Properties”.  E.g.

1. How to change your computer name


- For Windows XP


To change the computer name for a Windows XP-based computer, use the Computer Name tab in the System Properties dialog box. To locate this tab, use one of the following methods:

  1. Click Start menu  button on the task bar >> right-click on My Computer >> click Properties
  2. Uner computer name, domain and workgroup >> click change >> type in the computer name >> click ok to apply changes
  3. Restart the computer for the changes to take effect.


- For Windows 7

  1. Click Start menu button on the task bar , right-clicking Computer, and then clicking Properties.

  2. Under Computer name, domain, and workgroup settings, click Change settings.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

  3. On the Computer Name tab, click Change.

  4. Under Computer name, delete the old computer name, type a new computer name, and then click OK. If your computer is part of a domain, you will be prompted to provide the name and password of an account that has permission to rename the computer in the domain.



2. How to set or configure static ip address on system


1. Click the link below to see step
http://www.howtogeek.com/howto/19249/how-to-assign-a-static-ip-address-in-xp-vista-or-windows-7/


3. How to open port 3306 as exemption


- For Windows XP

1.  Go to control panel > windows firewall

2.  Add exclusion or port

3.  Type the 3306 as the port number

4.  Sql as the port name

5.  Then save to retain changes.


- Windows 7


1.  Open Windows Firewall by clicking the Start button , and then clicking Control Panel. In the search box, type firewall, and then click Windows Firewall.

2.  In the left pane, click Advanced settings.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

3.  In the Windows Firewall with Advanced Security dialog box, in the left pane, click Inbound Rules, and then, in the right pane, click New Rule.

4.  Follow the instructions in the New Inbound Rule wizard (Mysql port number = 3306).

5. Make sure you allow all connections.

6. Do the same for Outbound Rules, for full access.


Having done the above on the server then your server system is ready for workstation to connect to it however you need to configure or point the worksation to the server using ip address or computer name.


How to install and configure a Client/Workstation on RetailPOS 4.0

Note: You will need to add sql port as exclusion on the server in order for the workstation to connect or you turn off the system firewall as an alternative,the systems must be on the same IP class.

To configure Biz Edge;

  1. Click the start menu button >> All Programs >> click on Biodux >> click on Configure Biz Edge

  2. Select workstation

  3. Server = ip address or computer name of the server
  4. Database = retail13
  5. Skip the network installation path
  6. Click save to effect changes
  7. Try launch the application on the client/workstation now.


Go through the step again if it didn't work at first.








Follow the steps below:-

1. Download the attached update to your PC
2. Unzip the file content to reveal the Update
3. Make sure all Biodux Program are logged out.
4. Copy the Update to your installation folder, most likely "c:\tvm01" or "c:\tvm02" or "c:\retail13"
5
. Go to your desktop to launch program (Make sure all Biodux Program are logged out.)
6. Wait for it to launch.


Then you are done.

Request change log from your vendor.

How to make payment


Payment Option

  • Direct Bank deposit
  • Online Transfer

Pay to:

Account Name: Biodux Solution
Account No:  0005003942
Bank Name:  GTBank


Note: Use the invoice number sent to you has the depositors name

Sharing folder in Windows XP

  • Right-click the shared folder or drive, and then click Sharing and Security.
  • Click Share this folder.
  • Set any other options that you want, and then click OK. (Note: It is recommended to allow full access so network users can access fully)

Note: If you are not logged on to a domain or if you are running Windows XP Home Edition, do the following:
  • Right-click the shared folder or drive, and then click Properties.
  • On the Sharing tab, click Share this folder on the network.
  • Set any other options that you want, and then click OK.(Note: It is recommended to allow full access so network users can access fully)

Usually, when your report is showing "report width larger than the paper width", this is cause as a result of the paper size specified in your default printer settings.

Follow this steps to fix it:-

  • Go to Start Menu
  • Select Printer and fax (On Windos XP) or Device and Printers (On Windows 7)
  • Right click on your default printer
  • Select printing preference
  • Change the paper size to Letter
  • Click Apply and Save
Then you can now view the report again.

How to Share folder in windows 7

The process for sharing folders in Windows has remain unchanged until Windows 7. The process is still the same as it used to be, unless you want to share between two Windows 7 PCs.

By default, Windows 7 disables all the settings needed to share folders the old school way. I guess they do this to encourage the use of their horrible HomeGroup concept. Anyway, on the PC containing the folders that are to be shared, go to:
Start > Control Panel > Network and Internet > Network and Sharing Center
On the left side of the screen, click “Change advanced sharing settings”

There are three possible location settings in Windows 7, those being Home, Work, or Public. There are two sections within this “Advanced sharing settings” window. One is “Home or Work” and the other “Public.” In the Network and Sharing Center (menu you were just in) you can see which location setting you’re using. Since you’re trying to share folders, I would assume you have it set to Home orWork.

So then, change the “Home or Work” settings, unless you are indeed using Public. You need to use the following settings:
-Turn on network discovery
-Turn on file and printer sharing
-Public folder sharing – doesn’t matter, I’d leave it off
-Media streaming – leave this alone
-File sharing connections – if you’re sharing ONLY between Windows 7 PCs, turn on the 128 bit encryption, otherwise use the 40 and 56 bit encryption
-Turn off password protected sharing
-Use user accounts and passwords to connect to other computers

Click Save changes. Now that the settings are configured, I am going to share a folder called ‘Share’ located on my Desktop.

First I need to right click on my folder and go to Properties.
Click the Sharing tab, and click Advanced Sharing.
Click the box that says “Share this folder” and then click OK.


The steps you’ve just completed will allow any Windows operating system besides 7 to access the folder. You need to do something extra so that windows 7 can access it.

Click the Security tab
Click Advanced
Click Change Permissions (towards the bottom of the menu)
Click Add
You should have a menu that looks like this:


Click in the “Enter the object name to select” box
Type into the box: Everyone
Click check names, and Everyone should now be underlined
Click OK.
It will ask you what kind of permissions you want everyone to have to this folder, choose as you please.
(it should look like this right now):

Be sure to notice the “Apply to” box as well, and choose the setting you need.
Click OK three times
Click Close

The sharing part is done. Now, to access the files, you will need the name of the computer you just shared the folder on.
Click Start
Right click Computer
Go to Properties
It will say your computer name in this menu, take note of it.

On the PCs that you want to access the folder from:
Click Start
Type run in the search box
Click run
Now type into the run box: \\computername (replacing computername with the name of the computer)
You should see a new window with your shared folder pop up.

To get to the Run prompt in Windows XP, you need to:
Click Start
Go to All programs
Go Accessories
Click Run


GUIDE TO INSTALL AND RE-INSTALL BIODUX SERVER

  1. AUTOMATIC RE-INSTALLATION

Things needed for reinstallation

  • Biodux Framework
  • Retail Client Setup
  • Retail13 Folder (backup)
  • Biz Edge Backup Service Components

Note: you may need to download ‘Microsoft dot net framework 4.0’ in order for the backup service to run on Windows XP.

How to backup with the ‘backup Service Application’ on a server

  • Open the backup service Application from the taskbar
  • Go to Action >> Backup >> Pick location where you want to backup >> click ok to start back up
  • Copy the backup zipped file to another computer or external drive.



How to restore database using backup service

  • Install the ‘Biodux framework’, ‘Retail Client Setup’ and ‘Biz Edge Backup Service Setup’.
  • Launch the Biz Edge Backup Service wait for 5mins to initialize
  • Go to Action >> Restore >> Browse to the location where you have your zipped backup file
  • Select and click OK to start the restore process.
  • Now the restore process is completed
  • Check if records are restored by launching the application.

  1. MANUAL RE-INSTALLATION

Note: manual re-installation is done when the backup service is not running that means you need to do a manual backup and restore

Things needed to backup

  • Retail13 folder
  • Mysql Folder

Things needed for reinstallation

  • Biodux Framework
  • Retail Client Setup
  • Mysql folder
  • Tvm01 Folder
  • Biz Edge Backup Service Components (Dot Net Framework 4.0 and Windows installer 2.0)


How to backup TVM manually

  • Go to my computer >> ‘C:\’ >> locate and copy ‘Retail13 folder’ to your preferred backup location
  • Go to my computer >> Type ‘C:\Program Files’ >> locate and copy the ‘mysql folder’ to your preferred backup location
  • Back up process completed now



How to restore retail13 manually

·  Install the ‘Biodux framework’, ‘Retail13 Client Setup’ and ‘Biz Edge Backup Service Setup’

·  Copy the ‘Retail13 folder’ from the backup location >> Go to my computer >> ‘C:\ ‘>> locate and paste ‘Retail13 folder’ to replace the newly installed Retail13 folder

·  Right click the taskbar >> select start task manger >> Select Process >> locate mysqld-nt.exe >. Click end process to stop the service (this service must be stopped in order to paste the mysql folder back to programs file)

·  Copy the ‘Mysql folder’ from the backup location >> Go to my computer >>‘C:\Program Files’ >> delete the ‘Mysql folder’ in programs file and paste the ‘mysql folder’ to replace the newly installed ‘Mysql folder’.

·  Now restart the computer to restart the MYSQL service.

·  Once restarted, launch the Biz Edge program from the desktop to confirm all data are restored.

You need to do this if you are using network

How to exempt Mysql port so other workstation can connect to server.

·  Open Windows Firewall by clicking the Start button , and then clicking Control Panel. In the search box, type firewall, and then click Windows Firewall.

·  In the left pane, click Advanced settings.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

·  In the Windows Firewall with Advanced Security dialog box, in the left pane, click Inbound Rules, and then, in the right pane, click New Rule.

·  Follow the instructions in the New Inbound Rule wizard (Mysql port number = 3306).

Note:

  • Keep the initial backup files (Mysql and retail13 folder) intact in case things goes bad in order for you to restart the process
  • Also on the server add port 3306 as exemption on the firewall advance settings, so the other workstation could connect to the server pc.

Copyright 2015 - 2016. Biodux Solutions. All Rights Reserved.